John Cikoratic

John Cikoratic is an experienced professional with a diverse background in business architecture, process management, and product development spanning several leading organizations in Australia. Notable positions include Business Architect and BPM Manager at Superpartners, where John delivered an operational BPM framework to enhance customer experience and standardize processes. At NBNCo, John managed a significant telecommunications transformation project, employing an agile BPM approach. John's previous roles at Telstra involved national marketing and product management for a range of telecommunications products, coupled with current expertise as a Principal Consultant at Infosys. Academic credentials include various degrees from Deakin University and additional professional development in usability testing and UX design from The Interaction Design Foundation, as well as an MBA in Marketing and Operations from The University of Queensland.