Jonathan O. is currently a Senior Project Manager and Capability Lead at Infosys, where they lead high-performing teams to develop and operate quality applications and services. Previously, they held various positions including IT Application/Project Manager and IT Service Owner at ABB, as well as roles in customer service and technical analysis at Telecom New Zealand. Jonathan earned a diploma in Network Engineering from Manukau Institute of Technology and contracted for Sii Polska while teaching English at The Universe Language Centre. Their expertise spans leadership, service delivery, project management, and process improvement.
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