Manasa M

Manasa M is a skilled professional with experience in various roles across major organizations. Currently serving as a Senior Process Associate at Infosys since November 2023, Manasa manages order lifecycle and fault resolution processes for client systems, utilizing internal tools for monitoring and resolving service order faults. Prior to this, Manasa held positions at Infosys BPM as a Quality Analyst and Application Support Engineer, and previously worked at Allsec Technologies Limited as a Customer Care Executive, adeptly handling customer queries. Manasa's experience also includes roles at Axis Bank as a Relationship Officer and Junior Relationship Officer, focusing on building client relationships and assisting with banking services. Academic qualifications include a Bachelor of Commerce degree from Hasanath College for Women and a Postgraduate Degree in Human Resources Management from Jain (Deemed-to-be University).