Niranjan Bommareddy is an Enterprise CCM Modernization Leader and AI-Driven CCM Strategist with over 20 years of global experience in Customer Communication Management across various sectors, including Healthcare, Insurance, Banking, and Life Sciences. They hold a Master's degree in Information Technology from the University of Hyderabad and began their career as a Project Trainee at the Institute for Development and Research in Banking Technology. At Infosys, Niranjan served in multiple roles, including Industry Principal, where they led multi-million-dollar modernization programs and developed innovative tools in various CCM products. Prior experience includes significant roles at CSC, where they contributed as Group Service Manager, and Syntel, where they worked as a Senior Software Engineer. Niranjan focuses on product strategy, ecosystem enablement, and AI-led innovation to redefine customer communication platforms.
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