Sandhya Vasudevan is a skilled Service Management Professional with nearly 19 years of expertise in Program Management, Change Management, and Telecom Lifecycle. They have held various positions, including Principal Consultant at Infosys and Service Lead at HCL Technologies, where they focused on customer experience improvement and service delivery optimization. Sandhya is a certified Prince 2 Practitioner, ITIL V3 Expert, and Lean Six Sigma Green Belt, known for meticulous attention to detail and managing complex processes effectively. They earned a Bachelor of Engineering in Computer Science from Anna University and a PGDBMex in Business Administration from Great Lakes Institute of Management.
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