Shashank .

Shashank is a Customer Experience Consultant with extensive expertise in solution consulting and transformation planning. Having previously held roles at Infosys as an Associate Consultant and Senior Consultant, Shashank focused on developing frameworks and pre-sales initiatives while enhancing customer service through data analytics and process optimization. Shashank holds a B.E. in Industrial and Production Engineering from Manipal Institute of Technology and an MBA in Marketing and Operations from DoMS, IIT Madras. With a strong background in multiple industries, Shashank is committed to leveraging analytics and team management to drive effective customer experiences.