Shri Krishan is an Associate Vice President in the telecom industry and heads the ServiceNow practice. They are a digital transformation consultant with extensive experience working with global communication service providers. Their expertise includes defining end-to-end customer experience journeys, managing customer channels, and leading large transformation programs. Shri holds a Bachelor of Engineering in Computer Engineering from Thapar Institute of Engineering & Technology and has been with Infosys as a Senior Industry Principal Consultant since 2006, following a tenure as a technology architect at Wipro Limited from 1999 to 2006.
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