Vikrant Aggarwal is currently a Product Technical Lead at Infosys, responsible for the Finacle CRM solution, enhancing customer-centric applications for banks. Prior to this role, they worked as a Technology Analyst at EdgeVerve, providing product support and onsite implementation assistance. Vikrant began their career as a Senior System Engineer at Infosys, focusing on CRM solutions from 2010 to 2015. They hold a Post Graduate Diploma in Business Administration with a focus on Human Resources from Symbiosis Centre for Distance Learning and a Bachelor of Technology in Electronics and Communications Engineering from Punjab Technical University.
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