Vimal Kumar Gupta is a passionate and results-driven software developer currently working as a Technology Analyst at Infosys, specializing in NICE CXone and ServiceNow for cloud-based contact center solutions and IT service management. Previously, Vimal held positions as a System Engineer and Senior System Engineer at Infosys, where they honed their skills in API development using Java and Spring Microservices. Vimal began their career as an Android Developer at JAI VENKATESWARA TECHNOLOGIES PRIVATE LIMITED and has developed multiple mobile applications, showcasing their expertise in the software development life cycle. They earned a Bachelor of Technology in Computer Science & Engineering from Lovely Professional University.
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