Vincent Davis is a Lead Consultant at Infosys, where they have been involved in the day-to-day management of client projects since 2015. Prior to this role, Vincent served as a ServiceNow Administrator at ArcelorMittal from 2013 to 2015, focusing on ITSM platform administration and support. Vincent's experience also includes a long tenure as a Tier II Technical Support Engineer at Global Tel*Link from 2001 to 2013, where they managed technical support for PC-based telephony systems. They hold a degree in Business Administration, Management and Operations from the University of South Alabama, completed in 2017, and an Associate's Degree in Computer Programming from Remington College-Mobile Campus.
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