Upton Ruddock is an experienced Salesforce Administrator currently working at Info-Tech Research Group since July 2022, where responsibilities include business analysis and process improvement within Salesforce. Prior to this role, Upton held the position of Salesforce Administrator at Western Union Business Solutions from September 2015 to July 2022, overseeing multiple Salesforce instances, data management, and providing technical support to end users. Upton also served as a Reaccreditation Analyst at Western Union Business Solutions from August 2014 to July 2015, ensuring compliance with KYC and AML regulations. Earlier experience includes serving as Retail Credit Manager at Jamaica Money Market Brokers Limited/JMMB Merchant Bank Limited from August 2008 to June 2014, where credit applications were adjudicated based on various financial analyses. Upton holds a Master's Degree in Business/Commerce and a Bachelor's Degree in Professional Management from Nova Southeastern University, along with an Associate's Degree in Business Administration from the University of Technology in Kingston, Jamaica.
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