SR

Stephanie Robb

Manager, Client Relationship Management Team at InfoTrust

Stephanie Robb has a diverse range of work experience. Starting in 2013, they worked as a Legislative Intern for the Hamilton County Commissioner's Office, where they managed social media accounts, responded to constituent inquiries, organized press archives, and conducted policy research. In 2013, they also served as a Congressional Intern for Representative Andy Barr, completing various communications projects and accompanying the Congressman to field events.

Moving on to 2014, Stephanie worked as a Competitive Specialist at Jamestown Associates, a Republican advertising and consulting firm. Stephanie'sresponsibilities included tracking media expenditures in political races nationwide, compiling detailed reports, and supporting Account Executives and the CEO.

From 2014 to 2018, Stephanie held roles at CEB, now Gartner. Starting as an Account Management Specialist, they supported a $5 million portfolio of existing clients, focused on strengthening and growing client relationships with senior-most Sales and Marketing executives. Stephanie then transitioned to the role of Senior Account Management Specialist, where they managed a member portfolio valued at over $2 million, analyzing member data, identifying strategic areas of engagement, and creating additional revenue opportunities.

In 2018, Stephanie joined The Hackett Group as an Account Manager. In this role, they onboarded new clients, managed the lifecycle of programs, and ensured accurate reporting of program data. Stephanie'sfocus was on supporting The Hackett Group's best-practice sharing partnership with ADP, Inc. within the Human Capital Management practice.

Stephanie'smost recent position, starting in 2020, is at InfoTrust. Stephanie initially served as a Client Success Manager, partnering with C-Suite executives to maximize the value of the InfoTrust partnership. Stephanie then progressed to becoming a Senior Client Success Manager and currently holds the position of Client Success Team Lead & Senior Client Success Manager.

Overall, Stephanie Robb has demonstrated extensive experience in client success, account management, political consulting, and legislative internships.

Stephanie Robb obtained their Bachelor's Degree in Integrated Strategic Communications from the University of Kentucky, where they attended from 2010 to 2014. Prior to that, they attended Ursuline Academy-Cincinnati from 2006 to 2010. No degree or field of study information was provided for their time at Ursuline Academy-Cincinnati.

Links

Previous companies

The Hackett Group logo

Timeline

  • Manager, Client Relationship Management Team

    July 1, 2023 - present

  • Client Success Team Lead & Senior Client Success Manager

    May, 2022

  • Senior Client Success Manager

    April, 2021

  • Client Success Manager

    January, 2020