Heidi Murphy is currently a Senior Technical Writer at InfoVision Inc., where Heidi works closely with Product and Development teams to create end-user documentation for an optimization plugin tool designed for a prominent field service management platform. Heidi has extensive experience working in similar roles at various companies, including Softworld, HCL Technologies, Pinnacle Technical Resources, Synchronoss Technologies, and Verizon Enterprise Solutions. Throughout their career, Heidi has demonstrated strong collaboration skills, attention to detail, and expertise in developing technical documentation across multiple industries. Heidi holds a Bachelor of Arts degree in Psychology from Texas A&M University.
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