Mindy Allen is an experienced customer engagement and success professional with expertise in managing SaaS customer relationships. Currently serving as a Customer Engagement Manager at Verisk Marketing Solutions since November 2005, Mindy oversees multiple legacy customers to enhance product adoption and secure renewals, while also supporting the Customer Success Management team. Prior experience includes roles as a Customer Success Manager and Director of Account Management at Ruf Strategic Solutions, where Mindy managed a significant portfolio of SaaS customers, focused on contract renewals, upselling opportunities, and delivering value through quarterly business reviews. Mindy holds a Dual Bachelor of Science in Marketing and Management from Kansas State University and an MBA in Marketing from the University of Missouri-Kansas City.
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