Ageeth Balkema

Ageeth Balkema is a dedicated professional with extensive experience in project and product management within the financial sector. Currently serving as a Customer Journey Expert and Product Owner at ING, they focus on optimizing customer experiences related to lending products. Previously, Ageeth held senior project management roles at ING Lease and ING Retail, and demonstrated leadership skills as a Process Manager at ING Card. Alongside their corporate career, Ageeth volunteered in Nepal and Lesbos, contributing to community empowerment and education initiatives. Ageeth holds a Master's degree in Technology and Organization and has earned several professional certifications, including a Lean Six Sigma Black Belt.