Alessandra Lupini is an experienced professional in digital product management and business processes. Currently serving as a Product Manager at ING since September 2024, Alessandra previously held the position of Digital Product Manager & Business Processes at illimity from January 2024 to September 2024, where responsibilities included analyzing monthly performance reports and conducting user research to improve product offerings for small and medium-sized enterprises (SMEs). Earlier experience includes an internship focused on process design and analysis, where Alessandra designed and optimized end-to-end processes for SMEs while effectively communicating between business and IT stakeholders. Alessandra holds a Master's degree in Economics and Communication for Management and Innovation from Sapienza, awarded with honors, along with an Erasmus+ degree in Economics and Finance from Charles University and a Bachelor's degree in Economic Sciences from Università Politecnica delle Marche.
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