Alexandre Alvarenga currently serves as a Customer Journey Expert (L&D) at ING Global Tech Academy, focusing on the productization of Learning and Development processes for a large tech organization. Previously, Alexandre held various roles at BT, including Solution Architect and Technical Trainer, leading complex bid solutions and designing training programs for global services. Additional experience includes server infrastructure management at Comunidade Cisco, instructional roles in Cisco networking at Fundação Bradesco and Lan University, and early career positions in network analysis and mainframe support at BT and IBM. Alexandre holds a degree in Information Technology and has obtained various certifications in networking and ITIL.
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