Bahar Şahin

Bahar Şahin is an accomplished product owner and business analyst with extensive experience at ING since July 2012, currently serving as a Product Owner and Customer Journey Expert for the Aggregator functionality of ING Spain's Web/Mobile Application. Responsibilities include designing customer journeys, utilizing customer data for decision-making, and coordinating with stakeholders to enhance the PSD2 AIS service. Previous roles include business analysis for the Maggie Project and as a Senior Business Analyst within ING Turkey, focusing on retail banking processes and consumer loan onboarding. Bahar has also contributed to projects involving digital banking strategies in China and has a background in supply chain responsiveness from a short-term project with Unilever. Educational credentials include a Bachelor’s Degree in Industrial Engineering from Middle East Technical University.