Bitihotra Chatterjee is a Customer Journey Expert specializing in Commercial Lending, Trade Finance, and Payments, with over 20 years of experience in Banking and Financial Services across various geographies. They have led digital transformation initiatives at Cognizant from 2004 to 2022 and currently contribute to ING since 2023. Bitihotra holds a Bachelor's Degree in Electronics & Telecommunication from Jadavpur University, obtained in 2004. Their expertise includes blockchain implementation, open banking, and process improvements.
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