Brian Brouwer is a Senior Consultant at Conclusion Consulting, where they focus on improving performance and supporting organizational change. With a background in Economics and an MBA, Brian has managed customer service teams at prominent institutions such as ING and Rabobank, where they enhanced operational efficiency and customer satisfaction. Their expertise lies in driving change initiatives and fostering team development, prioritizing a diverse and effective workforce. Brian’s consulting work includes projects for clients like the municipality of Amsterdam and NS, where they have taken on various project management and advisory roles.
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