Cas Mocking

Cas Mocking has been with ING since October 2019, serving as a CJE in Business IT for Digital Business Banking, where responsibilities include investigating customer journey frictions and providing recommendations to enhance the customer experience. Prior experience includes various roles at KAS BANK from February 2018 to February 2019, such as Financial Advisor, IT Employee/Customer Contact, and Corporate Actions Staff, alongside an internship in Corporate Actions. Educational background encompasses a Master's degree in Management from Open University (2023-2025), a Premaster in Management from Open University (2022), and a Finance degree from Inholland University of Applied Sciences (2015-2021), complemented by studies at Universidad CEU San Pablo and foundational education at 'T Hooghe Landt (2009-2015).