Cecile Crobach

Cecile Crobach is the Lead Global COO of Workforce Transformation at ING. They hold a Master of Science in Systems Engineering, Policy Analysis, and Management, graduating cum laude from TU Delft, and a Master's degree from Carnegie Mellon University, focusing on public policy and management consulting. Their extensive experience includes leadership roles at ING Nederland, where they managed operations for Daily Banking and held various positions in business transformation and process improvement. Crobach's commitment to enhancing operational efficiency and customer satisfaction has led to significant improvements in performance metrics throughout their career.