Daniel Misicak, PhD, MBA, currently serves as the CoE Lead for Continuous Improvement at ING, where they design and implement strategies that enhance customer and business experiences. Previously, they were a Senior Innovation Expert at ING Business Shared Services Bratislava, focusing on driving bold projects and fostering an innovation culture. Daniel's academic credentials include a PhD in Physical Chemistry from Comenius University in Bratislava, alongside an MBA with a concentration in Strategic Management from Cambridge Business School. With substantial experience in continuous improvement and project management across multiple organizations, Daniel is passionate about setting measurable goals and contributing to team development.
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