Erik Sipma has extensive experience in the financial services sector, having worked at ING since January 2008 in various roles including Customer Journey Expert, Product Manager, Product Owner (a.i.), Senior Fraud Investigator for Credit Cards, Fraud Specialist, Fraud Investigator for Credit Cards, and Financial Advisor. Additionally, Erik served as a Student Assistant at NHL Hogeschool from September 2009 to July 2010. Erik's educational background includes a Bachelor's degree in Social Work from NHL Hogeschool (2007-2011), a Postgraduate degree in Business Administration and Management from NCOI University of Applied Sciences (2014-2015), and a Postgraduate degree in Customer Experience & Journey Management from Beeckestijn Business School (2019-2020).
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