Francesco D'Argento is a seasoned professional with extensive experience in customer journey enhancement and change management at ING since July 2018, currently serving as a Senior Customer Journey Expert. D'Argento has a rich background in applying Lean methodologies, project management, and fostering knowledge sharing within organizations. Previous roles include community management and communication advisory for the Wholesale Banking Innovation Office at ING, graphic design for Vegan Bear Chef, and photography and journalism for various outlets including SestoDailyNews.net. With degrees in Digital Learning Design, Multimedia Design & Communication, and Physical Therapy, Francesco D'Argento combines creative expertise with a strong foundation in health sciences.
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