Ghislaine Mensing is a passionate project lead currently serving as the Head of Digital Transformation & Customer Experience in business banking at ING. With a strong background in translating customer insights into actionable strategies, Ghislaine has held key positions including Global Project Lead and Program Manager, overseeing international teams and significant projects. Ghislaine’s experience spans roles in consulting, product management, and marketing research, demonstrating a commitment to driving growth through collaboration and stakeholder engagement. Ghislaine holds a Master’s degree in Marketing from Nyenrode Business University and multiple accolades from Utrecht University, including cum laude honors in both Psychology and Economics.
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