Jean Kathryn Yu

Jean Kathryn Yu is the Head of the Process Expert Department and Regional Functional Lead of Financial Markets at ING, where they are responsible for process knowledge and improvements. With a career spanning over two decades, they have successfully led migrations of middle-office and back-office processes across various countries, emphasizing standardization and quality service delivery. They have held multiple leadership positions in renowned financial institutions, focusing on operations management, process re-engineering, and people development. Jean earned a Bachelor’s degree in Accounting, graduating Cum Laude from the University of Santo Tomas.