Jeroen de Groot

Jeroen de Groot is an experienced professional at ING, currently serving as the Product Owner of Global Major Incident Management since July 2018, focusing on the global development and rollout of major incident management to minimize impact through structured collaboration. With a career at ING that began in March 2005 as an ICT Crisis Manager, Jeroen progressively advanced to the role of Major Incident Manager in February 2008, where significant contributions included implementing ICT Crisis Management and coordinating major incident management across the organization. Jeroen's educational background includes multiple certifications in ITIL, Scrum, and NLP, along with a HAVO degree from St. Adelbert College.