Jeroen Sman

Customer Journey Expert

Jeroen Sman has a diverse background in customer journey management, online marketing, web content specialization, and administrative support. Currently serving as a Customer Journey Expert at ING since March 2019, Jeroen previously held positions as an Online Content Marketeer at KAS BANK and a Web Content Specialist at Nextail. Earlier experience includes a role as a Division Assistant at Langara College and a Marketeer at MAIN Energie, a company specializing in energy delivery and management for various sectors. Jeroen began the professional career as a Management Assistant at Accounting Plaza. Educational background encompasses a Master of Science in International Relations from the University of Amsterdam and a Bachelor of Applied Science in International Management from the Amsterdam University of Applied Sciences, alongside studies at the University of Minnesota and Örebro University.

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