Johan Caals

Johan Caals is an accomplished professional with extensive experience in program and project management across various sectors, primarily within the banking industry. Currently serving as Product Area Lead for Physical Channels at ING, Johan has been instrumental in the transformation of branch offices and the implementation of automated service solutions in ING Belgium. Previous roles include Program Manager for branch architecture initiatives at ING Belgium, overseeing corporate compliance systems at ABN AMRO, and establishing project offices and outsourcing strategies at ABN AMRO Asset Management. Johan's educational background includes a Master in Real Estate from Antwerp Management School, an MBA from the University of Antwerp, and a Master in Electronics from Karel de Grote-Hogeschool.