Karine Dieltiens is a seasoned professional with over 30 years of experience in the banking and insurance sectors. Currently serving as a Customer Journey Expert in Business Banking Insurance at ING, Karine is focused on enhancing the bank's appeal to business clients. Previously, Karine held various leadership roles at Record Bank and ING, where responsibilities included commercial strategy development, team management, and project implementation. Karine’s academic pursuits include studies in interior architecture and life insurance, alongside a background in music.
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