Laura Jones is a Senior Customer Journey Expert in Consumer Lending at ING, a position held since 2023. Prior to this role, Laura served as a Senior Product Manager and Commercial Manager at NAB from 2022 to 2023. Laura's extensive background includes being a Government Relationship Manager at Citi from 2015 to 2016 and holding various positions in business development and client coordination at firms such as K&L Gates and Sparke Helmore between 2007 and 2015.
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