Lester Wagner is a Service Manager at ING since December 2021, bringing a strong background in technical support and field services. Previously, Lester held positions at NetApp as a Technical Support Engineer and Senior Technical Support Engineer, focusing on resolving complex NFS/CIFS/Network incidents and collaborating with various stakeholders while also mentoring junior engineers. Prior experience includes roles as a Field Services Engineer at Advocate Solutions and Dimension Data, where responsibilities encompassed managing and troubleshooting enterprise customer environments, configuring virtual servers, and conducting health checks on network and server infrastructures.
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