Lizzy Housen

Lizzy Housen is a skilled professional with extensive experience in customer journey expertise and process management. Currently serving as a Customer Journey Expert at ING since March 2019, Lizzy has previously held various roles including Process Manager at bpost from October 2011 to October 2018, and Business Project Collaborator at Proximus from January 2003 to December 2008. Early career experiences include working as an Au Pair in London, which significantly enhanced language skills in English and French, as well as various interim positions in the mid-1990s. Lizzy holds a Master’s degree in Political Science and Government from Katholieke Universiteit Leuven, earned between 1989 and 1994.