Marcel Smit

Marcel Smit is a banking professional with over 20 years of experience in financial services, currently serving as a Customer Journey Expert and Product Owner for Payments at ING. They have held various roles including Lead Business Analyst at Rabobank and Product Manager at the Royal Bank of Scotland, demonstrating strong analytical skills and a passion for driving change in the industry. Previously, Marcel worked as an ICT Consultant at several prominent banks, including ABN AMRO and ING Personnel and Organization. Known for their ability to perform under pressure and be an indispensable part of their team, Marcel is recognized for their extensive knowledge and strategic insight in transaction banking, payments, and compliance.