• ING

MO

Marcela Oliveira

Operational Excellence & Change Management

Marcela Oliveira possesses extensive experience in project and process management across various industries, including roles at Tv Globo as Project And Process Manager, and at ING in Operational Excellence & Change Management and Global Process Management Consulting. Previous positions at Uber included Sr. Customer Operations Manager, Customer Support Manager, and Sr. Strategy and Planning Associate for Latin America. Marcela's earlier career at Vale involved multiple roles, such as Master Analyst and Quality and Management Specialist. Additional experience includes serving as Global Sr. Director of Consulting and Marketplace & Professional Services at Rock Content, and Process Management Specialist at Drogaria Araujo S/A. Marcela's educational background includes an MBA from Fundação Getulio Vargas, executive education at Harvard Business School, and a master's degree expected from Pontifícia Universidade Católica de Minas Gerais.

Location

South Holland, Netherlands

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