Marije Dalstra is a Product Owner and Customer Journey Expert currently at ING, where they optimize and automate processes through intelligent automation services. They previously held roles as a Customer Journey Expert and Functional Support for AI Data Extraction at ING. Marije has a diverse background in research and consultancy, evidenced by their work with International Business Research Groningen in Myanmar and their leadership as Chairman of the European Study Research at EBF Groningen. With a strong foundation in International Business, Strategic Innovation Management, and Change Management from the University of Groningen, Marije has developed a keen interest in IT and technology. Prior experience includes roles in hospitality and customer service in various settings.
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