Michał Matusiak

Michał Matusiak is a Senior Expert in Retail Banking at ING, with over sixteen years of experience in various banking segments, including Mass Market, Premium, and Private Banking. Michał has progressed from specialist roles to management positions, overseeing teams and enhancing customer service strategies. They have been instrumental in employee development through training and recruitment while actively participating in strategic projects within the bank. Michał holds a Master's degree in International Relations and Affairs and a postgraduate degree in Marketing Management.