Mina Touchane has extensive experience in the financial services sector, working at ING since August 2011 in various roles related to customer journey expertise and sales transaction services for corporate clients. As a Customer Journey Expert in Cash & Liquidity Management, Mina focuses on understanding customer needs through data analysis, collaborating with stakeholders, and developing product solutions alongside design and development teams. Previous roles at ING include Client Services Account Manager, where responsibilities involved relationship management and the delivery of cash management solutions, and Retail Advisor, providing guidance on retail banking products. Earlier in the career, Mina worked at Alex Vermogensbank as an Acceptance Employee, assisting with account opening processes. Mina holds a Bachelor's degree in Commercial Economics from HES Amsterdam, obtained in 2005.
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