Nugro van Keulen currently serves as the Expert Lead in Global Process Management at ING, where they are responsible for leading a team of 25 consultants across multiple countries. With previous experience as a Senior Process Improvement Consultant and Management Consultant, Nugro has focused on operational excellence and organizational transitions, utilizing methodologies such as Lean Six Sigma, Agile, and Scrum. Nugro holds an Executive MBA from RSM Erasmus University and a Master of Science in Organizational Psychology from the University of Amsterdam, fostering a strong foundation in management and coaching. Their career reflects a commitment to delivering value through structured problem-solving and continuous improvement.
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