Özlem Özcan

Özlem Özcan is a seasoned Transformation Portfolio Manager and Senior Business Project Manager at ING, with over 20 years of experience in Risk Management, Project Management, Process Improvement, Internal Audit, and Business Analysis. Previously, Özlem held several key positions at ING Bank Turkey and Citi, focusing on client services, credit risk management, and project execution. Özlem’s educational background includes a Bachelor's degree in Mathematical Engineering from Istanbul Technical University, and they are certified as a Project Management Professional (PMP) and Lean Six Sigma Green Belt. Known for exceptional communication and analytical skills, Özlem is committed to enhancing client satisfaction and driving process efficiencies.