Quinta van Rotterdam is a Senior Customer Journey Expert specializing in Daily Banking and Digital Transformation. With extensive experience in various roles at ING and Nationale-Nederlanden, they have focused on digital marketing, customer relations, and accessibility in banking. Quinta has previously served as a mentor at Rotterdam School of Management and held executive positions in marketing and sales, showcasing their expertise in consumer behavior and market research. They earned a Bachelor’s in International Tourism Management Studies, a Bachelor’s in Business Administration, and a Master's in Marketing Management from RSM Erasmus Universiteit.
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