Robbert Reus

Robbert Reus is an experienced information and functional manager with a background in online mobile banking and agile methodologies. They have worked at PostNL since 2016 as a Functional Service Owner, acting as a liaison between business and IT for critical applications. Prior to this, Robbert held positions at ING, where they managed incident response and change processes to enhance customer service. Their early career included roles at Postbank and Het Parool, where they developed skills in product design and distribution management. Robbert's educational background includes certifications in ITIL, BISL, PRINCE2, Agile Scrum, and SAFe.