Robert van der Wal

Robert van der Wal is an experienced Operational Performance Manager at ING, with a career spanning over two decades in various roles, including Information Manager, Data Analyst, and Consultant in BPM and Business & Change. Starting at Univé as an Informatie analist, Robert has developed expertise in Lean Six Sigma methodologies, holding both Certified Black Belt and Certified Green Belt credentials. Educationally, Robert has advanced qualifications from the University of Amsterdam, ING Business School, APM Group, EXIN, and Sioo, covering areas such as PRINCE2 and ITIL Foundations, alongside a Master’s degree in Bestuurlijke informatiekunde from Vrije Universiteit Amsterdam.