Samuel Pott has an extensive career spanning over two decades in transformation management, operations, and delivery within the financial services sector. Currently serving as the Global KYC Delivery Tribe Hub Locations Build Lead and Product Area Lead for Data and Robotics at ING since July 2017, Samuel also held the position of Senior Transformation Portfolio Manager in GTO. Prior experience includes a directorship at Sam Pott Consultancy and digital portfolio management at Aviva, where significant achievements included optimizing customer data delivery for 15 million customers. Holding various leadership roles at Lloyds Banking Group from 2008 to 2015, Samuel was instrumental in the operational delivery and management of high-profile reviews and programmes, consistently achieving high-quality outcomes and strategic process developments. Previous roles also encompass positions in incident management and support consultancy, providing a robust foundation in project and operational management across multiple organizations.
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