Sergio Alzate is a Lean Six Sigma Black Belt specializing in Global Process Management at ING, where they focus on continuous improvement and operational excellence. An Industrial Engineer with a Master of Science in Business Administration and a Master of Philosophy in System Dynamics, they have over a decade of experience in process improvement, project management, and consulting across various sectors, including banking and healthcare. Sergio is fluent in English, French, and Spanish, and demonstrates a strong commitment to social issues through volunteer work and board membership in initiatives like Lioness, a women-empowering network within ING.
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