Swie Oei

Swie Oei is an experienced Product Owner at ING, specializing in omnichannel strategies and customer experience, with a career beginning in 2009 at acato. At ING, roles include creating product visions as well as enhancing customer interaction through design thinking and effective training programs. Swie has contributed to the digital customer experience and payment solutions within ING Wholesale Banking, aligning stakeholder interests and driving data-driven strategies. Previous roles at acato involved team leadership, project management, and process improvement, with a strong focus on quality and collaboration. Educational qualifications include a Master of Science in Industrial Design from Delft University of Technology.