Winnie Blay is a Global Service Manager II specializing in operational design, control, and resilience at ING, where they have been employed since 2023. With extensive experience in the oil and energy industry, Winnie previously held a senior role in deal management for Shell's Global Commercial division and was involved in customer operations for various markets in Asia Pacific and the Middle East. They have a solid background in operations management and customer relations, including working as a Customer Relations Associate at China Bank PH and as a Licensed Financial Advisor at Pru Life UK. Winnie earned a Bachelor of Science in Business Administration with a major in Business Operations Management from De La Salle University in 2015.
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