Samara Wright

Samara Wright has over seven years of experience in customer service and support roles across various industries. Currently serving as a Senior MSP Support Specialist and previously as a Program Support Specialist at InGenesis, Inc. since June 2018, Samara has developed expertise in managing escalated calls and improving customer relations. Prior roles include Peer Coach at Marriott International, where responsibilities included verifying guest account security and resolving issues, and Fraud Prevention Specialist at JPMorgan Chase & Co., focusing on debit card fraud prevention. Additional experience includes positions as Problem Solver at Amazon, Shift Lead at Freddy's Frozen Custard & Steakburgers, and Sales Associate at Old Navy. Samara holds a High School Diploma from Judson High School.