Collette Dixon

Collette Dixon is an experienced Engagement Manager with a strong background in customer service and management. At Ingeus since June 2021, Collette oversees engagement initiatives. Previously, Collette served as Country Customer Service Manager for World Duty Free UK, leading the integration of retail customer support across various acquisitions and enhancing service levels in multiple UK airports. Collette's earlier roles include Heathrow Terminal Manager at World Duty Free, where P&L targets were exceeded, and Retail and Marketing Manager at Arriva Trains Northern Limited, focusing on rebranding and customer service enhancement. Collette holds a BTEC in Business Studies and A-levels from Bacup & Rawtenstall Grammar School.